Privacy Policy

At Tech With Nikola Ltd, doing business as Nalura ("we," "us," or "our"), your privacy matters deeply to us. This Privacy Policy explains how we handle your personal information through our website, mobile application, and related services (collectively, the "Services").

We collect "consumer health data" through our Services. Please review our Consumer Health Data Privacy Policy for detailed information about how we process health-related information and your rights under applicable privacy laws. When we reference "Privacy Policy," we mean both this document and our Consumer Health Data Privacy Policy.

Information We Collect

We collect several categories of personal information:

Information You Provide

• Contact details: name, email address, phone number, and mailing address
• Account credentials: username and password
• Health information: lifestyle habits, medical conditions, diagnostic data such as health test results or biomarker panels you choose to share
• Transaction history: subscription and purchase records
• Payment details: processed by our payment providers (we don't store full payment card information)
• Personal characteristics: age, date of birth, and gender
• Communications: feedback, support inquiries, and correspondence with us
• Marketing preferences: communication settings and engagement data

Information From Third Parties

• Health platform integrations: data from Apple Health, Oura, Whoop, and similar services when you grant permission
• Third-party authentication: information from social login services you use
• Marketing partners: engagement data from our marketing vendors
• Public sources: publicly available information about you

Automatically Collected Information

• Device information: operating system, device model, browser type, screen resolution, IP address, device identifiers, and general location
• Usage data: pages viewed, time spent, navigation patterns, access times, and email engagement
• Tracking technologies: cookies, local storage, and similar technologies for authentication and analytics

How We Use Your Information

• Service delivery: Provide personalized health insights and recommendations, manage your account, process transactions, and deliver support
• Communication: Respond to inquiries, send service announcements, security alerts, and customer support messages
• Service improvement: Analyze usage patterns to enhance and personalize your experience
• Research and development: Develop new features and analyze service performance using aggregated or anonymized data
• Marketing: Send newsletters and updates (you can opt out anytime)
• Advertising: Display relevant ads across the web through our advertising partners
• Legal compliance: Meet legal obligations, protect rights and safety, enforce our terms, and prevent fraud

Important: We will never use your health data for advertising purposes or sell it to advertising platforms, data brokers, or information resellers.

How We Share Your Information

Service Providers

We share data with trusted service providers who help us operate:

• AI platforms: OpenAI, Anthropic, and Google for AI-powered insights
• Cloud infrastructure: AWS and similar hosting providers
• Analytics services: to understand how you use our Services
• Payment processors: for secure transaction handling

Advertising Partners

Third-party advertising companies for interest-based advertising. We do not share health data with advertising partners.

Legal Requirements

Law enforcement or government agencies when required by law or to protect legitimate interests.

Business Transfers

Potential acquirers or partners in connection with mergers, acquisitions, or similar transactions.

Your Rights and Choices

Account Management

Log into your account to review and update your information.

Marketing Opt-Out

Unsubscribe from marketing emails using the link at the bottom of any marketing message.

Privacy Rights

Depending on your location, you may have the right to:

• Confirm what health data we collect, share, or sell
• Access your health data
• Delete your health data
• Withdraw consent for data collection or sharing

To exercise these rights, contact us at help@nalura.ai

Security

We implement technical, organizational, and physical safeguards to protect your information. Our team receives regular privacy and security training, we limit data access based on roles, and we use encryption to protect data in transit and at rest. However, no security system is completely foolproof, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Retention periods depend on the nature and sensitivity of the data, applicable legal requirements, and our legitimate business needs.

Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect information from children under 18. If you believe a child has provided us with personal information, please contact us at help@nalura.aiso we can delete it.

Policy Updates

We may update this Privacy Policy from time to time. When we do, we'll update the date at the top and post the new version on our website. For significant changes, we'll provide additional notice as required by law. Your continued use of the Services after changes take effect means you accept the updated policy.

Contact Us

Questions or concerns about this Privacy Policy? Contact us at: help@nalura.ai